City of Stratford

Parallel Transit Dispatch/Operations Clerk

(Permanent, Part Time)

Job Posting#: 750-02-2025

Status: Permanent, Part Time

Union/Non-union: IBEW 636

Date Posted: April 29, 2025

Hourly Rate: $23.68 - $26.72 

Closing Deadline:  May 13, 2025, 4:30pm

Department/Division: Community Service/Parallel Transit

Location: On-Site (Stratford, ON)

Duties:

Reports to the Manager of Transit. Provides scheduling of requested transportation.

Work Performed:

•          Receives and processes passenger requests for Parallel Transit service.

•         Schedules and dispatches personnel according to passenger bookings.

•         Processes and transmits information and instruction to co-ordinate the activities of Parallel Transit Operators, using computerized and dispatching equipment.

•         Prepares monthly rider's invoices, checks and summarizes weekly deposits, and fuel sheets.

•         Maintains computer and manual records of passenger use, fees, schedules and other related operational information.

•         Prepares, keys in, copies, edits and proofreads correspondence, invoices, publications, reports and related material

•         Opens and distributes incoming regular, electronic mail and other material and coordinate the flow of information internally and with other departments/organizations

•         Orders office supplies and maintain inventory

•         Answers telephone and electronic inquires and relay telephone messages

•         Greets visitors and direct to appropriate person

•         Performs data entry and tracking on automated and other systems, including but not limited to department statistics, databases, mailing lists, invoices, payroll data, purchase orders, petty cash and work orders

•         Compiles data, statistics and other information as required

•          Maintains Transit files

•         Complies with all safety rules, practices, requirements and regulations and assists in maintaining a safe work environment.

•          Performs other related duties as assigned.

Qualifications:

Community College Certficate (1 yr) in Office Administration

Minimum 3-6 related professional experience

Understanding of financial concepts along with comuter and keyboarding skills

Specialized Skills, Abilities, Training, License, Memberships, or Certifications

Ability to work according to designated shifts

Ability to meet screening requirements, including a successful completion of a Cirminal Reference Check

Applications will be received until May 13, 2025 at 4:30 pm.

The City of Stratford is committed to building a culture where difference is valued.  The more inclusive we are, the better our work will be on behalf of the community we serve. We are committed to continuously improving our systems, policies and practices to remove barriers, promote respect and ensure our employees, in all their diversity, can succeed. We encourage and welcome qualified applicants with a diverse range of perspectives, skills and lived experiences to apply.   

Accommodations are available for people with disabilities throughout all stages of the recruitment process.  Applicants should make their needs known in advance.

While we appreciate all applications received, only those selected for an interview will be contacted.

Personal information collected in response to this advertisement is collected under the authority of the Municipal Act, 2001 to determine eligibility for employment with the City of Stratford.  Please direct inquiries to the Human Resources Department at 519-271-0250 x 336.

Human Resources Department 

City Hall, P.O. Box 818

Stratford, ON N5A 6W1